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Resources for students starting in the program

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h/t to Jake Herb and Stephanie Song

Recreation office

Follow this link and sign up for the email list to get alerts for discounted entertainment in the city!

EJIS Oracle Applications Cloud

This is a shortcut to see where your paystubs are posted. Your W2 will also be posted here in the run-up to tax season. Your other year-end tax document (the 1098-T, which relates to tuition) will be posted around the same time to Empower under Financials.

Levy print

This is the portal for sending print jobs to the library printers. All students start with a printing balance.

Student Health: Call ****212-241-6023 Monday through Friday (8:30 am–4:30 pm) to make an appointment to see a primary care provider. There is not a web portal to make appointments, you need to call

Academic IT (ASCIT): 212-241-7091

These folks have an office in the library too, and during non-peak hours its usually easiest to get help in person.

Hospital IT: 212-241-4357

Hospital IT is who to call if your issue is related to your hospital account or EPIC access. These are also the people you want to call if you would like to get Haiku set up on your phone, which is the EPIC app. This is helpful but not necessary.

Password reset instructions

Password reset portal (once you have filled out security questions)

Oh the joys of technology. I’m sure by now that you know that you have two separate Mount Sinai logins (your school login and your hospital login) and they both have the same username. Your passwords for each of these accounts need to be reset every 3 months, and if you do not reset your password before it expires you will be locked out of your account. Take a look at the password reset instructions to brush up on how to reset your passwords.

Importantly, you need to answer the security questions in order to be able to use the web portal to reset your password, otherwise, you will need to call academic IT if it is your school account and hospital IT if it is your hospital account.

Finally, when resetting your hospital password, you will log in using a username/email that is very unfamiliar. You might think that your only Mount Sinai email is your first.last@icahn.mssm.edu (in my case, Jake.herb@icahn.mssm.edu). However, you also have a unique hospital email that you will need to reset your hospital account password through the web portal even if you do not have full access to the email. This hospital email follows the format: unique_identifier@mountsinai.org (in my case herbj01@mountsinai.org).

If you’re struggling you can always call IT and they can help you. (This was something that I struggled with every 3 months until I learned these important details) I’m sure this is all laid out beautifully in the instructions, but I just wanted to let you know.

Additional helpful websites: